Article 10 of Law 34/2002, of July 11, establishes that the owner of the website is obliged to have the means that allow users and the competent authority to access by electronic means, permanently, easily , direct and free to a series of information about the person in charge of the website that allows him to be clearly identified:

These general conditions regulate the use of the website www.ucf.cat, including the contents and services made available on it, such as those of www.ucf.cat/login/ and of inscripcions.ucf.cat.

Data of the owner of the web page:

• Corporate name: Unió Consorci Formació, SL,
• Commercial name: Union Consorci Formation (UCF)
• NIF B-64719883
• Registered address: C/ Esteve Terrades, 30, 08022 Barcelona (Pere Virgili Health Park, Tramuntana Building, ground floor)
• Telephone: 932 594 381
• Email: info@ucf.cat
• Company registered in the Mercantile Registry of Barcelona, ​​Volume 40.191, folio 11, sheet B-363307, inscription 1a.

Unió Consorci Formació as responsible for this website, assumes the commitment to process the information of users and customers with full guarantees and comply with the national and European requirements that regulate the collection and use of personal data of users. This website strictly complies with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 relating to the protection of data of natural persons (RGPD), as well as with Law 33/2002, of July 11, Services of the Information Society and Electronic Commerce (LSSI).

The web page and all the domains, subdomains and directories under it (hereafter jointly referred to as web page or web), as well as the services and/or content that can be obtained through it, are subject to the terms that are detailed in this Legal Notice, without prejudice to the fact that access to any of these services or contents may require the acceptance of additional General Conditions.

General characteristics of the services offered

UCF is a reference institution in training and development for companies and professionals in the health and social services sectors. UCF has a specialized offer of a wide variety of courses, making intensive use of ICT and with a learning and results-oriented methodology. You can find the course catalog at  this link .

Access to courses and incidents

The user accesses the courses by means of a personal username and password, the username being, generally, the ID provided during the submission of the registration.

In the event that there is an incident or delay in the start of technical courses on the UCF website, UCF undertakes to take the necessary steps to fix the incident as soon as possible. To communicate any technical problem you can contact the email info@ucf.cat or phone 93.259.43.81.

In addition, during the teaching of the course, the figure of the coordinator will remain pending any doubts and support needs that may arise.

• Institutions

For institutional professionals to access the courses, each institution will forward the relevant information about the professionals to UCF. UCF, individually, will register each user and will contact them privately by email confirming their username and password and information regarding the start of the course, at which time they will be able to access it, as well as any other related data that is of interest.

• Individuals

Once registration has been completed by following the steps on the website, an email will be sent to the registered user with registration details, access details and information relating to the start of the course, at which time they will be able to access it, as well as any other related data that is of interest.

Validity of registration

The course will only be accessible during the time scheduled for its delivery.

Course availability and right of withdrawal

Courses are offered subject to availability. If a course is not available or cannot start on the scheduled date, users will be informed of this as soon as possible.

For any of the courses, students have the right to withdraw from the contract, and request the amount paid (in the event that they have paid the amount of the course), at most up to one week before the start of the course, in attention to the course reorganization tasks that must be carried out when enrollments drop. In the cases to which UCF belongs, it will proceed to make the aforementioned refund by bank transfer within a period of 30 days. In this case, the amount that the student paid for the purchase of the course will be returned exclusively, without any obligation on the part of UCF to cover any type of expense incurred by the user/student to complete the payment, nor will the amounts referred to administrative registration procedures be returned.

In this sense, for courses taught in online format and also applicable in the case of individuals who enroll at UCF, according to article 103.m) of Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of Consumers and Users and other laws, establishes that contracts that refer to: are exempt from the right of withdrawal

«The supply of digital content that is not provided in a material medium when the execution has begun with the prior express consent of the consumer and user with the knowledge on their part of that, as a result, loses their right of withdrawal».

Therefore, once the course has been accessed, the buyer acknowledges the loss of the right of withdrawal given the specific nature of the product (online course) and the provision of all content to the student. The student, therefore, declares to be aware of these particular conditions regarding his right of withdrawal and accepts them from the moment he gives his consent to the purchase of the course.

Price and accepted forms of payment

The price of the courses is detailed in the file for each course and corresponds to the final price to be paid, aside from administrative and platform costs, if any. UCF reserves the right, which the user accepts, to modify its prices at any time, but courses will be billed based on the rates in effect at the time of enrollment.

• Accepted forms of payment for institutions

For the payment of courses for institutions, payment by bank transfer is offered, (requirements) upon presentation of the invoice by UCF.

In exceptional and specific cases, UCF reserves the right to request payment prior to the completion of the course.

• Accepted forms of payment for Individuals

A BBVA payment platform has been enabled for payment by private individuals of purchased courses. Payment can be made by credit or debit card.

Commitments and obligations of users

The access and/or use of this website confers the status of user, who accepts the present terms of use and undertakes to make appropriate use of the website’s contents and services.

The user is informed, and accepts, that access to this website does not imply at any time the beginning of a commercial relationship with UCF and undertakes to use the website, its services and contents without altering public order, good faith and current legislation. The use of the website for illegal or harmful purposes or in any other way that may cause damage or prevent the normal operation of the website is prohibited. Regarding the contents of this website, it is prohibited:

• Its reproduction, distribution or modification, in whole or in part, unless UCF authorizes it as the rightful owner
• Any violation of UCF’s rights as the rightful owner
• Its use for commercial or advertising purposes, unless authorized by UCF

When using the website www.ucf.cat, the user undertakes not to carry out any conduct that may cause damage to the image, interests and rights of UCF or third parties or that may damage, disable or overload the web page, or that prevents, in any way, the normal use of the web.

UCF does not guarantee users the absence of malware or other elements that may cause alterations in the user’s computer systems (software and hardware) or in their electronic documents and files contained therein, even if all the necessary means and appropriate security measures to avoid the presence of harmful elements.

Right of exclusion

UCF reserves the right to withdraw access to the website www.ucf.cat and/or to the courses and services offered without prior notice to users who do not comply with the conditions of use or who carry out illegal activities, illegal legal or contrary to good faith.

Use of information

See the Privacy Policy and Cookies Policy .

Intellectual and industrial property rights

Some of the teaching materials offered are produced by UCF and combined with other materials created by third parties for which UCF has assigned the exploitation rights.

In both cases, by virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, reproduction, distribution and public communication, including the mode of making available, are expressly prohibited or partial, of the contents of this web page without, for commercial purposes, in any medium and by any technical means, without the authorization of UCF or the author.

All copyright and intellectual property of the web page content (images, audios, videos, texts, brands, logos, etc.) are reserved and in no case will these rights be transmitted or assigned without prior, explicit consent and by In particular, the contents of this website may not be reproduced, reinterpreted, distributed, sold or used for commercial purposes.

Any action and use not previously authorized by UCF and/or the corresponding author will be considered a serious breach of the intellectual or industrial property rights of the author.

Sharing access to courses purchased for use with other people is prohibited. Each access is personal and non-transferable, reserving UCF the appropriate legal actions to safeguard its rights.

In the event that a user or a third party considers that there has been a violation of their legitimate intellectual property rights due to the introduction of certain content on the website, they must notify UCF of this circumstance indicating:

• The personal data of the interested party holder of the allegedly infringed rights, or indicate the representation with which he acts in the event that the claim is presented by a third party other than the interested party.
• Point out the contents protected by intellectual property rights and their location on the web, the accreditation of the indicated intellectual property rights and express declaration in which the interested party takes responsibility for the veracity of the information provided in the notification

The user may print the content and material, if applicable, of the courses in which he is enrolled for his private use and for learning purposes, but its reproduction and/or distribution to third parties is not permitted. Likewise, the user can download the downloadable materials to his personal computer, if applicable, for later reproduction and/or private consultation. Reproduction and/or distribution to third parties is not permitted.

Exclusion of liability

UCF is not responsible for damages and/or damages of any kind that may be caused by visits to this website, either by error or omission in the contents, by the transmission of any virus or malicious program that occur despite having taken the necessary technological measures to avoid it and any illicit or fraudulent use.

Security measures

The personal data communicated by the user to UCF may be stored in automated or non-automated databases, the ownership of which corresponds exclusively to UCF, assuming all the technical, organizational and security measures that guarantee confidentiality, integrity and quality of the information contained therein in accordance with the provisions of the data protection regulations. For more information, you can refer to the Privacy Policy. Communication between users and UCF uses a secure channel, and transmitted data is encrypted thanks to https protocols.

Issue of certificate

If the student completes and passes the course satisfactorily, UCF will issue a certificate of completion of that course. This certificate will be sent in digital format (PDF) to the e-mail address that the student indicated when formalizing his enrollment and registration.
The passing criteria for each course are explained in the course itself.

Content modification and legal notice

UCF reserves the right to modify the presentation and configuration of the web page and its content, as well as this legal notice, when it deems it appropriate and without prior notice.

Applicable law and jurisdiction

This legal notice will be governed by current Spanish regulations and any conflict in its interpretation will be submitted to the Courts of the City of Barcelona.

Complaints and inquiries

Any claim and/or query can be sent via email to info@ucf.cat indicating your name and surname, the product purchased and stating the reasons for your claim and/or query or through this claim form .

Dispute resolution platform: UCF makes available to users the dispute resolution platform provided by the European Commission and which is available at the following link:  http://ec.europa.eu/consumers/odr/

contact

If any user wishes to contact us with questions or comments about this legal notice, please send an email to info@ucf.cat.